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“Document has been Deleted” error. Help!
Since installing Fix Pack 3, on Domino 8.5.1 servers, a number of users have been reporting the error message “Document has been Deleted” when accessing certain emails. Those messages have been archived but are remaining listed in the mailfile folder. I have raised a PMR but if anyone else has experienced this issue then I would appreciate confirmation. Thanks.
Comments
Re: “Document has been Deleted” error. Help!
by
bu11frogg
on Fri 25 Jun 2010 01:05 BST | Permanent Link
We've seen the same thing, but I haven't had time to open a PMR yet. So far I've just told any affected user to do a Shift+F9 to force the reindex, and then it's fine.
Additionally, I've only see this happen when users have dragged mail into their Archive. So far we have not seen the automated archiving produce this issue. Re: Re: “Document has been Deleted” error. Help!
by
Paul Farris
on Fri 25 Jun 2010 05:55 BST | Profile | Permanent Link
Thanks. Support have confirmed that this matches SPR LMAN82ZS2Y and also suggested using Shift+F9 until it is fixed in 8.5.2 and 8.5.1 FP4. Hopefully they will be released next month!
Re: Re: Re: “Document has been Deleted” error. Help!
by
Paul Farris
on Thu 05 Aug 2010 19:11 BST | Profile | Permanent Link
I have installed FP4 so will see if this has fixed the issue.
Re: Re: “Document has been Deleted” error. Help!
by
Anonymous
on Mon 16 Aug 2010 14:45 BST | Permanent Link
We had the same issue after FP3 - installed FP4 and then ran updall -R mail to reindex all mail files - no more issues and I did not have to contact the users to individually run Shift+F9.
Re: “Document has been Deleted” error. Help!
by
Anonymous
on Sat 03 Jul 2010 02:00 BST | Permanent Link
Same problem here and if you look at the 8.5 forum you will find more people affected. We opened a PMR but our support was not as efficient as yours: still trying to troubleshoot while yours matched a SPR. We will request a HF, they already owe us one related to DAOS
Re: Re: “Document has been Deleted” error. Help!
by
Anonymous
on Wed 07 Jul 2010 16:57 BST | Permanent Link
SPR LMAN82ZS2Y match confirmed by IBM. They advised to wait until 851FP4 or 852. No indication of the SPR on the FixList though ...?
Re: “Document has been Deleted” error. Help!
by
Anonymous
on Thu 08 Jul 2010 15:33 BST | Permanent Link
Domino 851 FP3 on AIX 61 - we've confirmed this as an issue as well. IBM matched the SPR LMAN82ZS2Y. They stated there is a hotfix for Windows servers (244) however that doesn't help us on AIX. They are going to attempt to compile the HF for AIX. Their only other recommendation was to back down to FP2.
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