After upgrading a 7.0.2 Sametime Server to 8.0.2 clients running Notes 6.5 are unable to log in, refusing their password and generating error “Instant messaging error code (0x80000003)”, while newer Notes clients connect fine.

Solution is in technote http://www-01.ibm.com/support/docview.wss?uid=swg21246882

Sametime Server 8.0.2 default settings, for client types which can connect, does not include Notes clients 6.5.x. Adding 1002 to the VPS_ALLOWED_LOGIN_TYPES entry, of the servers Sametime.ini, allows the older client to access the server.

There is no easy way to select all contacts and delete them using the standard Blackberry handsets Contacts application. Here is a way of doing so using a little Blackberry-Fu:

1. Go to Contacts application.
2. Press the menu button.
3. Select Options.
4. On the Options screen type rset.
5. You will be prompted “This will erase your Desktop contact list, and reload it from your server. Continue?” (where Desktop is the name of the selected Contacts list).
6. Select Yes.
7. If you have multiple Contact Lists then it will cycle through them all offering the option to delete them.

If the Contact List is set to sync with your BES then it should then sync down all of your contacts again. This is useful if you activate a Blackberry which is already connected, to a BES, and it creates duplicate contact lists.

While trying to debug an agent which had stopped working I will usually use the console to force the agent to run as follows:

    tell amgr run “database.nsf” ‘AgentName’

This should run the agent as it would when the selected trigger normally kicks it off (new/modified documents in this case). With 8.5.1 the syntax above would not work with a database that had a space, in the filename, returning the error:

    AMgr: Syntax for run command: tell amgr run "db filename" 'agent name'

By trial and error I eventually had it running using the syntax below:

    tell amgr run ‘database.nsf’ ‘AgentName’

A very frustrating bug.